A few reminders—from actual resident commendations—of why we value our Kendal staff:
[The cleaning team] did an absolutely amazing [annual cleaning] job—no nook or cranny was left untouched. It was wonderful to come back to such a clean apartment. (Housekeeping)
Whatever he is doing, he makes it his job to help residents feel comfortable. He has always gone out of his way to ask me how my day has been. He makes sure that residents are given exactly what they want to eat. (Dining Room Server)
[He] did an excellent job today . . . on our Tour of Sleepy Hollow and Tarrytown . . . residents gave [him] a well-deserved round of applause and their thanks . . . (Kendal Transportation)
Faced with an energetic two-year-old and easily distracted five-year-old, she was kind, patient, and amazingly responsive to their needs as well as those of my adult guests. (Dining Room Server)
I spoke to him about a dinner for a guest who is a strict vegan. He promptly suggested that he could put aside a portion of the vegetarian dish [and] make it vegan. When we appeared in the Bistro, the vegan dinner was attractively presented to our guest and she enjoyed it. (Chef)
He is always cheerful, quick to help, and so responsive when you call. We are so very fortunate to have him! (IT Staff)
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We’re not allowed to tip here at Kendal—no matter how wonderful staff members are. Instead, twice a year we donate to the Staff Appreciation Fund to:
Show Our Appreciation!
It’s easy to want to do so—and easy to forget! So, consider this a friendly reminder just in case. The box is at the main desk in the lobby.
It’s easy. Make your check out to KoH Residents Association (and in the Memo line, write: SAF) and drop it in the Staff Appreciation box at the Main Desk.
Do you have a favorite employee? Several? Many? ALL?
Please don’t forget to say “Thanks!” Especially at this time of actual Thanksgiving. What would Kendal—and our individual lives—be without them? When November ends, so does the drive.