Kendal Values and Practices

The deep roots that sustain Kendal are found in Kendal Values and Practices. They help ensure that Kendal’s residents and staff share the spirit of community and collaboration and the respect for each individual that flow from the principles of the Quakers.

Kendal is independent and is not part of, nor sponsored by, any religious or other social institution. It was founded, and continues to grow, with intentional regard for the principle of the Quakers.

Our Values

  1. To enhance the quality of life and vitality of those we serve and to foster a sense of community, treating each person as a valued individual and in an atmosphere of mutual respect and caring

  2. To promote an environment of continuing learning, encouraging lifelong growth for staff, community members, boards, and volunteers

  3. To encourage and welcome all people without regard to race, color, gender, sexual orientation, religion, national origin, or any other characteristic protected by law; to live in our communities; and to serve on our staffs and boards

  4. To provide high quality wellness programs and health care services, treating each person with dignity

  5. To provide physical settings that are sensitive to the aging process and that enhance quality of life, security, and wellness

  6. To engage in practices that sustain and improve our environments and our planet

  7. To employ financial designs that contribute to security and serve our social objectives to make our services and communities affordable, to the extent possible, to a range of economic capabilities

  8. To foster a high quality work experience for staff, recognizing that Kendal must be a good place to work if we are to offer good places to live and to provide high quality services

  9. To strive for excellence in management and governance, seeking and developing board and staff dedicated to our mission and values, and building partnerships with those we serve

  10. To value participation, transparency, and consensus building by nurturing careful listening and effective decision making

  11. To take responsibility in the larger community, maintaining extensive and mutually supportive relationships and sharing our resources and experience

  12. To continue to grow by engaging in ongoing evaluation and staff development, and by seeking and responding to new opportunities to further our mission;

  13. To take an active role in aging issues through professional dialogue, research, public policy, and other means, thereby contributing to improved services for all older people

  14. To foster a culture of generosity, encouraging and developing full use of our time, talent, and resources;

  15. To maintain integrity and high ethical standards in everything that we say and do.

Values in Practice

Kendal values fall into three categories of Practice:

Serving

Administering

Sharing

For a full description of how these values turn into practice, click here.

Monthly Kendal Query

From Hildegarde Gray, KoH Resident Council Chair

The Kendal Values are described in Values and Practices. They describe the core of a Kendal community — including ours. For some of us, it’s why we came to Kendal. For others, it’s a vague “Oh, yeah, that rings a bell.”

The Kendal Values are great in the abstract, but how do we live them — or do we really live them? If you turn back to Kendal roots, you’ll find a Quaker tradition: Advice and Query. Loosely based on that concept, the Residents Council will pick one of the values each month and challenge residents: How might you live out that value over the next month? No score keeping. All anonymous. Find something interesting? Something you’d seen, heard, or done? Want to share? Just send me an email (grayvacher@yahoo.com), drop a note in my box (cubby 3112) or mention it in passing, over lunch or dinner or a cup of coffee.

April’s Query

One of our Kendal Values asks us to “value participation, transparency and consensus building by nurturing careful listening and effective decision making.”

It takes effort and time to come to consensus, a kind of ungluing myself from my opinion, my preference for a particular decision. The final decision may be the one I like, but, for sure, it makes the most sense for the group as a whole. There are no winners, and no losers.

One way to move closer to consensus is to listen to each other and ask “why?” or “please tell me more about your position.” Practicing more curiosity and less judgment, may lead us to greater understanding, and a path to find common ground.

This month’s Query is 2 fold: How will you practice more curiosity and less judgment in your conversations?

Or, if we focus on meetings: How will you practice more curiosity and less judgment in your efforts to listen and speak, with the goal of consensus?

March’s Query:

One of our Kendal Values is to engage in practices that sustain and improve our environment and our planet. This reminds us to think about our role as steward and to be aware, educate and practice Conservation, Sustainability and Leadership. Some examples of things each of us can do: Use less water, turn off lights, choose reusable goods, check out the monthly Give and Take Table, choose to compost, choose to use fewer paper items.

Please take some time this month to ask yourself: What am I doing to conserve earth's resources? As the Kendal Value says: How will I “tread ever more lightly upon the earth”?

February’s Query:

Think about the Moment of Silence that begins the Residents Council meetings and so many others held here. It’s a Quaker tradition where Sunday meetings are held in silence. William Penn, a famous early Quaker who founded Pennsylvania said: “True silence is the rest of the mind, and is to the spirit what sleep is to the body: nourishment and refreshment.”

Silence isn’t just the lack of sound. It is a deep quietness to clear the heart and mind in preparation for the meeting. Reflection allows us to contemplate and separate our own preferences from what may be a different, better idea, commitment, or plan.

January’s Query:

One of our Kendal Values is to enhance the quality of life and vitality of those we serve and to foster a sense of community, treating each person as a valued individual in an atmosphere of mutual  respect and caring.

We build community here in big and small ways: sometimes it’s in a chance meeting with fellow residents and staff, sometimes it’s through an activity committee or interest group, sometimes it’s in a compliment or a thank you.